Japanese retailer Aeon has bought 49 per cent of Citimart’s shares and 30 per cent of Fivimart’s shares to expand its share in the local retail market. Meanwhile, Thai businesses hold two large retail chains, BigC and Metro, in Việt Nam.

 

Việt Nam is an attractive potential market for large global retailers, said Trần Quốc Khánh, deputy minister of industry and trade, noting that opportunities always entail challenges, especially for domestic enterprises that must reform themselves to survive in the market, reported vietnamplus.vn.

 

They must accept M&As since price competition is not the optimal solution, he said. They should focus on improving the quality of their product, their governance and their reputation, he added.

 

A representative of Aeon Việt Nam said Việt Nam’s enterprises must reform themselves, focus on their target customer groups and change the design of their goods accordingly and offer better customer care to improve their competitiveness.

 

Aeon requires its Vietnamese suppliers to deliver products that meet Vietnamese quality standards and ensure the safety of customers, the representative said.

 

To develop local retailers and promote local production, Đinh Thị Mỹ Loan, chairwoman of the Association of Việt Nam’s Retailers, said local retailers should adopt comprehensive reforms and should especially assemble into groups to create strong business practices to compete with foreign retailers.

 

However, local retailers expect the State to provide more specific and efficient support policies, she said.

 

Now, the Ministry of Industry and Trade is developing a national strategy for the local retail industry.

 

“Growth opportunities are still available for all retailers in the country. What matters is their ability to capture and capitalise on these opportunities,” said Nguyễn Ngọc Trâm, Head of Research, JLL Vietnam, a foreign property service provider.

 

According to the Ministry of Industry and Trade’s development plan for the supermarket and shopping centre network leading into 2020 with a vision towards 2030, the proportion of retail sales handled by the network accounted for only 30 per cent of all retail sales in 2015, and this will increase to 45 per cent by 2020, she said.

 

“Currently, traditional retail channels still account for a large proportion of the market share on a country level, especially in areas other than Hà Nội and HCM City. Therefore, I believe that retailers still have many opportunities to improve their competitiveness,” Trâm said.

 

Nevertheless, domestic retailers should recognise their strengths and weaknesses to design business strategies that are best suited to the consumer market in Viet Nam, she said. The key advantage of domestic retailers is their knowledge of regional culture and consumption habits of the Vietnamese and it should be fully utilised in order to provide the most suitable products.