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Publication permit No: 60/GP-TTĐT , April 05, 2010.
Vietnam Airlines ready for new passenger service system
Date: 5/19/2009 5:31:29 PM
Vietnam Airlines has announced that passengers should arrive at the airport two hours before departure for domestic flights and three hours before departure of international flights from May 16 to May 20 as the national flag carrier will be introducing a new technologically advanced passenger service system to facilitate bookings, reservations, check-in, and changes of itineraries and departure dates.
Vu Nguyen Khoi, deputy director of the airlines management center, told the Daily on Thursday that the new system had been tested and would be put into service on Saturday. It would enable Vietnam Airlines to better process information.
The new system was developed by the U.S. firm Sabre Airlines Solutions, a world leading provider of integrated solutions and services for airlines and airports. This system is being used by American Airlines, Gulf Air and Aeroflot.
Vietnam Airline’s new website, www.vietnamairlines.com, has made it possible to buy tickets with a credit card without having to go to a ticket office. The online payment service will be expanded to holders of Vietcombank Connect24 of the Bank for Foreign Trade of Vietnam and Techcombank Fast Access of the Vietnam Technological Commercial Joint Stock Bank.
Vietnam Airlines aims to become a leader in the region and is in the process of becoming a member of SkyTeam, the world’s second largest alliance of airlines after STAR Alliance. The carrier has ordered a number Boeing B787s and Airbus A350s to expand its fleet from 58 to 104 aircraft by 2015.
(Source:SGT)
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